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FAQ

PLEASE CHECK THAT YOU’RE REGISTERED CORRECTLY

Click on http://corservices.nac.sitel-world.net/UserRegistration/default.aspxand wait 24 hours for update

  1. How to log in the platform ?
  2. Need help to connect?

1. How to login to the platform and connect to your user’s account?

Access the platform at the following URL: myacademy.learning-tribes.com

  1. Click on the “Log In button” in order to log into the platform.

  2. Then, you are redirected to the following screen:

    • → If you are a former Acticall employee, enter your e-mail address and windows password.
    • → If you are a former Sitel employee, enter Domaine\your Window’s session ID and password.
  3. You then have access to the course.

    For any issue, open a ticket: http://itsmc.nac.sitel-world.net/

2. help to connect

When connecting, you get the following message:

  • → If you are a former Acticall employee, enter your e-mail address and windows password.
  • → If you are a former Sitel employee, enter Domaine\your Window’s session ID and password.

If Domaine\your windows’ session ID and password don’t work, open a ticket on: http://itsmc.nac.sitel-world.net/

When connecting, you get the following message:

If you are not enrolled to the course and get the above message, please:

Open a ticket as follows: http://itsmc.nac.sitel-world.net/